At Crest & Cove, we are committed to delivering your order safely and efficiently. Please review the details below to understand how our shipping process works.
All orders are processed within 1–3 business days (Monday to Friday), excluding public holidays.
Once your order has been processed and dispatched, you will receive a confirmation email with tracking details.
Please note that processing time is separate from shipping time.
We ship orders through reliable domestic courier partners across India to ensure safe and timely delivery.
Shipping method selection may vary depending on your location and product availability.
Estimated delivery timelines:
Metro Cities: 3–5 business days
Non-Metro & Remote Areas: 5–8 business days
Delivery times are estimates and may vary due to factors beyond our control, such as courier delays, weather conditions, or high-demand periods.
Shipping charges (if applicable) are calculated and displayed at checkout before you complete your purchase.
We may offer free shipping on select products or during promotional periods. Any such offers will be clearly mentioned on our website.
Once your order has been shipped, you will receive a tracking number via email.
You can use this tracking number to monitor the delivery status of your package through the courier partner’s website.
If you do not receive tracking information within the stated processing time, please contact us at:
While we strive to ensure timely delivery, delays may occasionally occur due to:
Incorrect shipping information provided by the customer
Courier service disruptions
Natural events or unforeseen circumstances
Crest & Cove is not responsible for delays caused by courier partners once the order has been dispatched.
If your package is marked as delivered but not received, please contact us within 48 hours so we can assist you in resolving the issue.
At this time, Crest & Cove ships only within India.
We do not offer international shipping.
If you have any questions about shipping, feel free to contact us at:
Crest & Cove
Email: papercuts0912@gmail.com